Frequently Asked Questions
Is the Iota waterproof?
Yes, even if the Iota is completely submerged in water it will cause no adverse effects.
How does the range from the Iota to the Home Base vary in different environments?
The range will be smaller in heavily built up environments like downtowns of large cities and larger in more rural area. In our tests, we typically experience a range of 2-4 miles in more suburban areas like San Jose and a range of 1-2 miles in more urban areas like downtown San Francisco.
How will the Iota battery life vary for different use cases?
For on-demand location applications where you are searching for the lost item infrequently (less than once per day) you should see a battery life of 3-4 months. The number of location updates before needing to recharge is approximately 800. So if you were to check the location every 10 minutes continuously during the day, you would have to recharge the battery after about 11 days.
Is the radiation from the Iota harmful?
The radiation from an Iota is around 100x less than a smartphone.
Are my Iota locations private and secure?
Yes, the Iota location is encrypted using highly secure AES encryption and kept completely confidential.
If only 10 Home Bases are needed to cover an entire city, is there an advantage to having more Home Bases than are necessary in a city?
The Iotas will actually achieve a better battery life if there are more Home Bases around. This is because the Iota transmits with less power the closer it is to a Home Base.
What prevents someone from stealing an Iota in plain sight?
Once an Iota is linked to your user account, it can't be used on the Home Base network unless you release it from your account. This makes the Iota of very little value to a thief. Additionally, an alert can be sent to your smartphone if the Iota is tampered with.
How much of my WiFi bandwidth will the Home Base use?
The Home Base uses less than 5Kbps of bandwidth to send data to our servers. For a 1Mbps uplink, that is less than 0.5% of your total bandwidth. This will not have a noticeable effect.